Privacy Policy, Terms & Conditions and Legal Notices

Celluvia™ LLC

15111 Main Street, Suite A104 • Mill Creek, WA 98012

425-971-3815 • celluviawellness@gmail.com

Privacy Policy

Effective Date: September 15, 2026

1. Introduction

Celluvia™ LLC (“Celluvia,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, request information, book services, purchase services or memberships, complete digital waivers or intake forms, subscribe to communications, or participate in a Celluvia wellness service.

2. Information We Collect

  • Name, email address, phone number, and address
  • Date of birth and emergency contact information
  • Booking history and service preferences
  • Digital waiver and intake form responses
  • Wellness-related information voluntarily provided by you
  • Device data, IP address, and browser information
  • Communication preferences and SMS consent records

We do not collect or store full credit card numbers or CVV codes. Payment information is securely processed by Stripe, PayPal, or another payment provider selected during checkout.

3. How We Use Your Information

  • Respond to inquiries and requests for information
  • Process bookings, purchases, and memberships
  • Send appointment confirmations and reminders
  • Provide customer service and scheduling assistance
  • Personalize your Celluvia wellness experience
  • Send communications you have consented to receive
  • Maintain appropriate safety and business records
  • Comply with applicable legal requirements

4. Data Protection & Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including secure payment processing, HTTPS browsing, and restricted access to information.

5. Sharing of Information

We do not sell your personal information. Information may be shared with service providers when reasonably necessary to operate our business, provide requested services, process payments, manage bookings and communications, or comply with applicable law.

  • Payment processors
  • Booking and scheduling platforms
  • Communication and messaging service providers
  • Technology providers supporting our website and business operations
  • Legal or regulatory authorities when required by law

6. SMS Communications & Mobile Information

If you choose to opt in to SMS communications from Celluvia™ LLC, we may send text messages regarding your inquiry, appointment scheduling, appointment reminders, customer care, Celluvia services, and occasional promotional or service information.

Message frequency varies. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP. Consent to receive SMS messages is not a condition of purchase.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS consent and opt-in information will not be shared with third parties or affiliates for their marketing or promotional purposes.

We may use service providers, including messaging and technology providers, solely as necessary to deliver and support our communications with you.

7. Your Communication Choices

You may unsubscribe from marketing emails by using the unsubscribe option provided in those communications. You may opt out of SMS messages by replying STOP. Opting out of promotional communications does not prevent us from responding to a request you initiate or from sending communications that may be necessary to complete a transaction or service you requested, where permitted by law.

Terms & Conditions

Non-Medical Wellness Disclaimer

Celluvia™ provides non-medical wellness services intended for general wellness, relaxation, and recovery support. Celluvia services are not a substitute for professional medical evaluation, diagnosis, or treatment.

  • No medical diagnosis
  • No medical treatment
  • No prescription services
  • No medical or psychological advice

SMS Terms & Conditions

By actively opting in to receive SMS messages from Celluvia™ LLC, you agree to receive text messages at the mobile number you provide. Messages may include responses to your inquiry, appointment scheduling, booking information, appointment reminders, customer care, information about Celluvia services, and occasional promotional communications.

Message frequency varies. Message and data rates may apply. Your mobile carrier's standard messaging and data charges may apply.

You may cancel SMS communications at any time by replying STOP to a Celluvia text message. After you send STOP, you may receive a confirmation that you have been unsubscribed. For assistance, reply HELP or contact Celluvia at 425-971-3815 or celluviawellness@gmail.com.

Consent to receive SMS messages is voluntary and is not a condition of purchasing any goods or services.

Mobile information and SMS consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

Limitation of Liability

To the fullest extent permitted by applicable Washington State law, Celluvia's liability relating to a purchased service is limited to the amount paid for the service giving rise to the claim.

Governing Law

These policies and terms are governed by the laws of the State of Washington. Any disputes will be handled in accordance with applicable Washington law and applicable venue requirements.

Contact

Celluvia™ LLC
15111 Main Street, Suite A104
Mill Creek, WA 98012
425-971-3815
celluviawellness@gmail.com

© Celluvia™ LLC — All Rights Reserved.
Celluvia provides non-medical wellness services only.